Refund and Return Policy

At No Ditty Specialty Oils, we take pride in the quality and concentration of our 35% Extrait de Parfum sprays and 25% Extrait de Parfum Oils. Our policy is as follows:

At No Ditty Specialty Oils, we take pride in the quality and concentration of our 35% Extrait de Parfum sprays and 25% Extrait de Parfum Oils. Our policy is as follows:

1. Eligibility for Returns

Unopened items may be returned within 30 days of delivery. If you received the wrong scent or your item arrived damaged, contact us within 72 hours of delivery for a replacement or refund. Please email nodittyoils@gmail.com with your order number and a photo of the item received.

Unopened items may be returned within 30 days of delivery. If you received the wrong scent or your item arrived damaged, contact us within 72 hours of delivery for a replacement or refund. Please email nodittyoils@gmail.com with your order number and a photo of the item received.

2. Liter Sales

All sales on Liter sizes are final. We do not offer refunds, returns, or exchanges on bulk concentrates unless the wrong scent was shipped.

All sales on Liter sizes are final. We do not offer refunds, returns, or exchanges on bulk concentrates unless the wrong scent was shipped.

3. Shipping Damages

Damaged on arrival? We cover it — replacement or refund. Transit damage is covered by No Ditty Specialty Oils, not the carrier. Contact us within 72 hours of delivery with a photo of the damaged item.

Damaged on arrival? We cover it — replacement or refund. Transit damage is covered by No Ditty Specialty Oils, not the carrier. Contact us within 72 hours of delivery with a photo of the damaged item.

4. How to Return (Authorized Errors Only)

Once our team confirms a shipping error, the item must be returned to: 600 Barwood Park, STE. #2212, Austin, TX, 78753

Once our team confirms a shipping error, the item must be returned to: 600 Barwood Park, STE. #2212, Austin, TX, 78753